1. Information We Collect
We collect various types of information to provide and improve our subscription box services. The information we may collect includes:
a. Personal Information:
- Full name
- Email address
- Shipping address
- Billing information (credit card number, billing address)
b. Subscription Preferences:
- Hair type and texture
- Style preferences
- Subscription plan details
- Correspondence between you and our customer support
- Your feedback and reviews
2. How We Use Your Information
We use the collected information for the following purposes:
a. Providing Subscription Services:
- To process your subscription orders and deliver products to you.
- To personalize your subscription experience based on your preferences.
b. Payment Processing:
- To process payments for your subscription.
- To prevent fraudulent transactions.
c. Customer Support:
- To respond to your inquiries, requests, and provide support.
- To address any issues or concerns.
d. Marketing and Promotions:
- To send you promotional offers, newsletters, and updates (with your consent).
- To conduct market research and improve our products and services.
e. Legal Obligations:
- To comply with applicable laws and regulations.
- To protect our rights and interests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our subscription services, such as payment processors, shipping companies, and marketing partners.
b. Legal Compliance: We may share your information when required by law, legal process, or governmental request.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information. This includes encryption, access controls, and regular security assessments. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices
You have the following rights regarding your personal information:
a. Access and Correction: You can access and update your personal information by logging into your account.
b. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in those communications.
c. Data Deletion: You can request the deletion of your account and associated data by contacting us.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete such information.
8. Contact Us
Thank you for choosing Her Crown and Glory Subscription Box. Your privacy is important to us, and we are committed to protecting your personal information.